9 jeetwin's Privacy Policy

This Privacy Policy ("Policy") applies to all members and users of the 9 jeetwin platform. 9 jeetwin ("we", "our") operates this platform and is fully responsible for storing and protecting users' personal information. By using this site, you are considered to have agreed to the terms of this Policy. Our Terms and Conditions contain additional provisions related to this Policy.

Please read this Policy carefully. If you have any questions, contact our support team — assistance is available 24/7 via live chat and email.

Various types of information are collected when you register and use the 9 jeetwin platform. This information can be divided into two main categories:

1.1 Information You Provide Directly

The information you give us yourself includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Payment account details (bKash, Nagad, Rocket, or bank account number)
• Contact address
• Any information provided when submitting a support request

1.2 Automatically Collected Information

When you access the site, some information is automatically collected through technical means:

• IP address and device information
• Browser type and version
• Operating system
• Time and duration of site visits
• Pages visited and click data (log data)
• Information obtained through cookies and similar tracking technologies

1.3 Transaction-Related Information

Transaction details, amounts, dates, and methods required to process deposits, withdrawals, and betting activity are recorded.

9 jeetwin uses collected information only for the following legitimate purposes:

2.1 Account Management and Identity Verification

Personal information is used to complete new member registration, verify identity, and keep accounts secure. This ensures that only genuine individuals can operate accounts. Whether each member is over 21 years of age is also verified through this process.

2.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Every transaction — from a minimum deposit of ৳100 to a minimum withdrawal of ৳1,000 — is processed securely.

2.3 Customer Support

When a support request is made via live chat or email, the relevant information is used to provide fast and accurate assistance.

2.4 Bonuses and Promotions

Account information and transaction history are reviewed to determine whether welcome bonuses, weekly rewards, and other offers are correctly applicable.

2.5 Fraud Prevention and Security

Information is analysed to detect suspicious activity, prevent fraud and money laundering, and maintain the overall security of the platform.

2.6 Service Improvement

Aggregated data is used to improve the user experience, test platform functionality, and add new features. No individual is identified in this process.

9 jeetwin uses modern technology and strict internal policies to protect members' information.

3.1 Encryption Technology

All data transmission on the site is encrypted using SSL (Secure Socket Layer) technology. This keeps your personal and financial information out of reach of third parties. You can confirm this by looking for "https" and the padlock icon in the web address bar.

3.2 Access Controls

Only designated and authorised staff may access personal information, and only to the extent required by their responsibilities. Every access is logged and reviewed regularly.

3.3 Regular Security Audits

The platform's security measures are tested regularly, and any potential vulnerabilities identified are resolved promptly.

3.4 Data Retention Period

User information is retained only for as long as necessary to fulfil the purpose for which it was collected, or for the period required by applicable law. Once the designated period has elapsed, the information is deleted by secure means.

9 jeetwin does not sell any personal information. However, limited information may be shared in certain specific circumstances as required to operate the service:

4.1 Payment Processing Providers

The necessary information is shared with the relevant payment gateway or financial institution to complete transactions via bKash, Nagad, Rocket, and bank transfer. These institutions follow strict privacy standards.

4.2 Technology Service Providers

Information is shared with providers of hosting, database management, cybersecurity, and other technical services, strictly within the scope of their responsibilities.

4.3 Legal Obligations

Information may be disclosed where required to comply with applicable law in Bangladesh, a court order, or a lawful request from a government authority. In such cases, only the information legally required is provided.

4.4 Fraud Prevention

Where serious fraud is detected and the relevant authorities need to be notified, the pertinent information may be shared.

The 9 jeetwin platform uses cookies and similar technologies to help improve the user experience.

5.1 Essential Cookies

These cookies are essential for the basic operation of the site. They are used to maintain login sessions, carry out security checks, and remember your preferences. Without these cookies, the platform will not function properly.

5.2 Analytics Cookies

Analytics cookies are used to understand which pages are visited most, how much time is spent on them, and where issues occur. This information helps improve the service.

5.3 Cookie Controls

You can find options to accept or reject cookies in your browser settings. However, disabling essential cookies may prevent some important features of the site from working.

Every member of the 9 jeetwin platform has certain fundamental rights over their own information.

6.1 Right to Know

You may request from our support team details of what information is stored in your account. After the necessary identity verification, the information will be provided within a reasonable time.

6.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may request that it be corrected. Keeping accurate and up-to-date information is important for secure transactions.

6.3 Right to Close Your Account

If you no longer wish to use the service, you may request that your account be closed. However, some information may need to be retained for a specified period due to legal obligations.

6.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages or emails, notify our support team at any time. Essential messages relating to transactions and your account will continue to be sent.

9 jeetwin strictly prevents registration by anyone under the age of 21. Age is confirmed during the identity verification process, and if any minor's information is inadvertently collected, it is deleted immediately and the relevant account is closed. Ensuring responsible gaming is part of our commitment, and protecting minors is at the heart of that commitment.

The 9 jeetwin platform may occasionally contain links to other relevant pages. This Policy applies only to 9 jeetwin's own services. Third-party sites have their own privacy policies, and 9 jeetwin is not responsible for them. When using payment services, the relevant provider's own policy may also apply.

This Privacy Policy may be updated from time to time in line with changes to the scope of our services or applicable regulations. Members will be notified of any significant changes by email to their registered address or through a notice on the platform. The "Last Updated" date shown at the top of the page indicates when the Policy was most recently changed. Continuing to use the site after an updated Policy has been published will be taken as consent to the new Policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team:

• Live Chat: Support is available 24/7 via direct chat
• Email: [email protected]

After receiving a complaint, the matter will be investigated and you will be informed within a reasonable time. To learn more about 9 jeetwin, visit our About Us page.

This Privacy Policy has been prepared in accordance with applicable law in Bangladesh. In the event of any dispute, the jurisdiction of the courts of Bangladesh shall apply. The Bengali version of this Policy shall be considered the definitive version.